SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of JasaYoga (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jasayoga.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It is really good, high quality exactly like in the pic , super fast shipment take size up! I am 1.67m, 55kg , took size M and it is good but tight at the shin are maybe L would have been better
JUst got my goods today so have not tried them on but they came in 8 days which is quick. I'm very happy.
شكرآ بائع ممتاز
Доставлено супербыстро, за 9 дней до Воронежа,спродавцом не общалась. Качество хорошее,все швы ровные, аккуратные, ткань плотная, не просвечивает, тянутся достаточно. XXL до росс. 50, если больше, то будет некомфортно, будут слишком обтягивать. Талия высокая , на рост 168 ровно по щиколотку. Рекомендую
леггинсы классные, заказывала дочери подростку, сели как надо, качество очень хорошее, спасибо продавцу доставка быстрая. рекомендую
Качество хорошее, идут размер в размер, без ластовицы, что очень хорошо, посадка удачная
muy bien buen material, resistente, no transparente, grueso, elástico, buenas costuras, recomiendo
Excellent quality. Highly recommended.
ok
Товар отличный, качество огонь- все прошито идеально, нитки не торчат. Не просвечивают, цвет как на картинке
Great leggings! The second time I order, the second time they are delivered quickly. The material is of good quality, the thing sits on the figure perfectly. Thank you!
The goods came in 14 days. Very good quality just left-store and I recommend it to 46 Russian took M, height 1 m 63 cm. Everything came in an ideal.
Great, this store pleases me)
Thank you very much store for fast shipping to Peter arrived the parcel within 20 days, well packed. The item is constantly tracked, leggings of good quality, do not shine and high fit in the waist. Took size XXL to size 54-56 seats perfectly. I will still order in this store!!!
Seams are smooth, pants are good. But for 175 cm a little short.
Great leggings! The size fits perfectly. The package arrived very quickly.
All has come thank you
nice quality
It's perfect.
They are of good quality not transparted or anything and for the price this great
Leggings are super, on OB 94 they climb with difficulty, a little dirty mesh in oil stains, I hope to wash. Delivery to Minsk more than 2,5 months
Yackness is good, only 1 city. Uncle!
Good leggings! Came in a zip-lock package, originally had a acetic smell, but at the first wash it disappeared. Maybe paint. But with 100% confidence I will not say, because in washing with them there was another blue new thing. Sit perfectly! Stretch and do not shine through. Consist of a dense rubberized material. Correspond to the real size, in Russian 46 or 38 European with the growth of 176 XL are free, when you run, you have to pull up. So do not be afraid, take your real size. The light is made neatly, there are no defects. Over it, reflective circles after washing remained in their place.
Excellent quality
Shvidka delivery